Pinnacle Mercury 2021 Electric Hybrid Bike
Expert ScoreRead review
- All prices mentioned above are in British pound.
- This product is available at Evans Cycles SE, SportsDirect.com.
- At evanscycles.com you can purchase Pinnacle Mercury Step Through 2021 Electric Hybrid Bike for only £769.00
- The lowest price of Pinnacle Mercury Step Through 2021 Electric Hybrid Bike was obtained on May 12, 2023 7:09 pm.
phil roose –
Had this bike about a month now been looking for somewhere to write a review
Its absolutely brilliant,bought from Evans cycles came fully assembled,just had to adjust seat & front wheel
Also got a Carerra Subway e bike i love that had it since June but i have to say this one is far better especially in wintery weather
Has 5 speeds but usually only go to bar 2/3…love that you can’t see the battery would recommend this bike to all oh & the seat is quite comfortable as well.. By the way i’m 64 in June & have already done 200km + on this bike….
LAWRENCE HOWES –
bought this bike for my wife from evans cycles .been out on 4 trips with her she loves the bike ,first battery charge she has done 27 miles still had 2 bars left on the battery ,been on level 1 to 4 done quite a few hills she said it done what she expected and more ,digital display is very basic it shows battery life and level of power you are using ,but i have contacted evans as there is no information about the battery warranty,nothing on their web site or in the owners manual ,their click to chat team do not know ,so i called the shop they do not know but said they would contact the manufacturer on monday to fined out .we will see ,otherwise wife is very pleased ,she has not been on a bike for 10 years
Christine Sullivan –
I love this bike – it does everything I ask of it, however at 72 with arthritic hands I find the peddle assist buttons on the handlebar display difficult to operate.
Additionally, the owner leaflet is very unhelpful and the staff at our local Evans were unable to help me with queries as apparently they had never seen nor had any experience of the Pinnacle Mercury!
Martin Hughes –
Unfortunately loved the bike when brought at Christmas for my wife and she loved it. But after a couple a very short rides (5miles) we noticed battery indicator was reading half full. We tried several more rides but the battery was running out at about 10 to 12 miles even with staying on lowest eco mode and switching off with anoly a few hundred yards using higher modes on small hills. We returned the bike and Evans responded by saying the average expect mileage is 10 to 15miles in an email, not what was expected.
I bought this bike in March 2021 and have only done a short 2 mile test ride so far. As others have commented, there are no instructions on the battery and I didn’t get anything relating to the power modes either – it’s as if the electrification was an afterthought. The shop staff were poorly briefed and the website states 3 levels of power assist when there are 5 bars available. Small buttons are difficult to operate with gloves on.
So why the 4 star review ?
Well it’s a fabulous looking bike with a neatly integrated battery and cable system. I’m not a fan of the bikes that have block batteries on the down tube and or controllers on the seat tube. The cables are integrated into the frame and overall it’s a brilliant package. I had a budget of about £2k and couldn’t believe the sticker price of £1100.
The motor is very quiet and surprisingly powerful. The 8 speed gears are easy to operate and the geometry is almost perfect for me as a shortish rider. I set off on a decent gradient in 2nd gear at power level 2 whereas I would have used PAS 5 and the throttle on my previous bike. The brakes feel just right although I’d like an earlier bite on the rear calliper.
I was disappointed that the tyres had been set to 20 psi whereas the sidewall states a minimum of 40 (max 60). First proper ride is this weekend so I’ll have a better idea of range.
Bought this a few weeks ago ,unfortunately i had to have a replacement as the original bike motor wasn’t working . The replacement is an excellent machine which makes cycling so much more enjoyable. The bike looks and performs smartly , I would have preferred a larger motor control panel but it does the job. I am still learning about the battery efficiency ,have had up to 22 miles on full assist so not bad .
I have not been able to source a UK battery supplier as I would like to buy a back up. Any assistance would be most welcome.
Martin Hughes –
Purchased the Pinnacle Mercury for my wife, and although easy to ride and looking good it has a serious issue with range. The maximum we achieved was only 12 miles on a full charge. O raising this with Evans they responded saying and I quote “On average depending on how you use bike, the terrine on, and the riders weight,the battery mileage will vary, however on avg between 10-15 miles for this size of battery is correct” I would ne recommend this Ebkie.
Bought this for my wife & she says it’s brilliant. We’ve been out 3 times and done 65 miles in total. Charged the battery after 45 miles and still had 2 bars on the display.the motor is very quiet and it’s a really nice looking bike especially with the removable battery in the frame. Great quality bike at a great price.
Superb bike, looks great, rides well and with the bike tyres and weight it’s very stable. Accidentally went off road for 5 miles and just pumped it up to 5 and it handled it well. Appropriate tyres and it would be a good off roader.
The riding position is a little tight for me and I would prefer a slightly bigger bike.
Range has been awesome for me I easily get 40 miles out of it even riding the majority on the highest power.
If I’m just doing 20-30 miles I just put it on max power and enjoy the scenery!
I am going to upgrade to a computer system as the current system is basic, but for £1100 you are not going to get better, you are probably not going to get better until you are way over £2000!!
I have bought a ladies version for the wife, will report and see if it is the same as mine.
Claire Louise –
Great bike and a lovely colour. I bought it a few weeks ago from Evans in Sutton Coldfield. The gear transition is great. I had an issue with the battery assist coming in but when it did I easily cycled up hills. I mainly use the battery assist on hills. My only issue is I paid £1100 pounds for the bike so to say it should be £769 leaves me feeling a bit ripped off. Mudguards and lights paid for as extras.